From the command line, navigate to the C:\Program Files (x86)\VMware\VMware Horizon View Client\DCT directory and enter the support.bat command.In the dialog box that appears, click Collect Support Data. In Horizon Client, from the Options menu, select Support Information.You can use the client user interface, or a command-line command, to collect logs into a ZIP file that you can send to VMware Technical Support. Navigate to the C:\Program Files (x86)\VMware\VMware Horizon View Client\DCT directory and enter the following command: support.bat loglevelsĪ new command prompt window appears, and you are prompted to select a verbosity level. Use the following formula as a general guide. Available RAM above system requirements to support various monitor setups. x86-based processor with SSE2 extensions, with an 800 MHz or faster processor speed. You can also use a command-line command to set a verbosity level. Hardware requirements for PCoIP and VMware Blast. Use the View Common Configuration ADMX template file, vdm_common.admx. For WSNM service logs, configure the log location, verbosity, and retention policy.
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